General Terms and Conditions of Sale
Preamble
Welcome to Ingreen! Together, we work to boost your business. These General Terms and Conditions of Sale ("GTC") govern all services provided by INGREEN, a consultancy specializing in marketing and business development based at 2 allée des Robiniers, F91 100 Corbeil-Essonnes, France. By engaging with our services, you agree to the practices outlined below. We’re committed to delivering these services with clarity and transparency, every step of the way.
Offered Services
Ingreen is your trusted partner into the French market through marketing strategies, business processes, and localized communication.
Specifically, we offer digital or physical marketing, market analysis, entry strategies, tailored translations and compliance advice, all tailored to give your business a competitive edge.
Our Commitment
We’re committed to delivering our services based on your specific business requirements, ensuring a tailored experience that directly addresses your challenges and goals.
Payment Terms
You can settle your dues via bank transfer or Stripe. Embrace flexibility with our payment terms and enjoy a 2% discount if you pay your invoice within 10 days. Standard payment terms are 30 days end of month. Remember, timely payments foster a strong and productive partnership.
Late Payments
Should payments be delayed, statutory penalties will apply: A flat fee of €40, as well as a penalty equal to the ECB's benchmark rate + 10 points.
Service Delivery Process
The process varies depending on the type of service you choose, as described in the detailed service descriptions "Strategy Brief" and "Advanced Implementation" on our website. We trust you to provide all necessary information for the proper execution of your chosen services.
Cancellation and Termination
You may cancel your order without any fees up to two (2) business days before the scheduled service. For cancellations within two (2) days, the deposit will be retained to cover preparation costs. We reserve the right to terminate services if there are legal or ethical concerns or issues with payment or in cases of behavior contrary to the law or morals (racism, homophobia, aggression).
Limitations of Liability
We strive to base our strategic recommendations on accurate and comprehensive information provided by you. However, it's your responsibility to ensure the details you provide are correct and comprehensive.
In particular, Ingreen cannot be held liable for errors, omissions, or inaccuracies in the information provided by the client, nor for the effectiveness of strategies based on this information.
Our liability is limited to the amount paid for our services, without extending to indirect losses.
Protection of Personal Data
Just as we protect your privacy, we respect and safeguard your business information with the highest standards of security and confidentiality.
Our practices align with GDPR and the French Data Protection Act, ensuring your data is handled with lawfulness, fairness, and transparency. Learn how exactly in our Privacy Policy.
Dispute Resolution
We always aim for an amicable resolution to any disputes and we have set up a dedicated process within our team to help you deal with any concern and find solutions as quickly as possible. However, if necessary, we both may appeal to the French business mediator (https://www.economie.gouv.fr/mediateur-des-entreprises). Disputes that cannot be resolved amicably will be subject to the jurisdiction of the Local Court located at 27 Rue Victor Hugo, F91260 Juvisy-sur-Orge, France.
Changes to These Terms
As our services evolve, so will these terms. We commit to keeping you informed about any changes that might affect how we operate, with updates communicated directly through our services and listed on our website.
Get in Touch
Have questions or need clarification on our terms? Reach out anytime. We’re here to ensure you feel confident and informed about our services. Simply click here to Get in Touch!